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Frequently Asked Questions

This page offers responses to the most frequently asked questions about the updates we have made to our program format. If you have any additional questions or comments, please send them to

General Information

  • How do I access a list of all the courses I have completed on rxBriefCase?

  • The text is too small, how do I change my font size?

  • How can I change the zoom level on my screen?

Program & Accreditation Information

  • How do I access my certificate once I have completed a program?

  • How do I navigate between the pages of a program?

  • How do I keep track of CCCEP and OPQ credits?

  • Is there a print-ready version of the program material?

  • Can I write the post-test for a third time if I do not get 70% or above on my first two attempts?

  • Can I have access to a program once it has expired?